Privacy Policy

Privacy policy of mylucena company

At Mylucena Insurance Company, we attach great importance to the protection of customers’ personal information and commit to comply with the principles and regulations on data protection. This privacy policy describes how we collect, use and protect customers’ personal information. Read this policy carefully to understand how we ensure the security of your personal information.

Collect personal information

We only collect the necessary and legal personal information from customers, and only if customers voluntarily provide that information. The types of personal information we can collect include name, address, phone number, email address and financial information when necessary to confirm the identity and process the requirements.

Use personal information

We use customers’ personal information to provide insurance services, confirm and manage insurance policies, handle requirements and support customers. We can also use information to provide information related to products, services, promotions, news and notifications from Mylucena, as long as the customer agreed to receive this information.

Protect personal information

We apply appropriate security measures to ensure the security of personal information. We use technical and organized measures to prevent illegal access, wrong use, unnecessary disclosure, or illegally modify personal information.

Share personal information

We are committed to not sharing, disclosing or selling personal information of customers to third parties without customer consent, unless there is legal requirements or when we need to share information to information to supply

Proceed to check and update personal information

We regularly check and update the personal information of customers to ensure its accuracy and fullness. Customers are responsible for notifying us of any changes related to their personal information, such as addresses, phone numbers or email addresses.

Protect children

We do not collect personal information from children under 13 years old. If we realize that we have collected personal information from children under 13 years of age without the approval of parents or guardians, we will delete that information immediately from the system.

Cookie Manager

We can use similar cookies and technology to collect information about access activities and provide better experiences for customers. Customers have the right to refuse to use cookies through their browser settings, but this may affect access and fully utilize the features of our website.

Comply with the law

We are committed to complying with the laws and privacy related to personal information protection. We will provide customers’ personal information to the legal agency or the government when there is a legal requirement and comply with the legal process.

The privacy policy of Mylucena Insurance Company ensures that the personal information of customers will be safely and privacy protection and handling. We are committed to maintaining transparency and updating this policy to suit the legal changes and technological progress. If customers have any questions or requirements related to the privacy policy, please contact our customer service department at the following information:

We will try to answer all questions and handle all requirements related to our privacy policy in the shortest possible time.

We are committed to maintaining security and safety for customers’ personal information and using it only within the scope needed to provide insurance services and meet customer requirements.

Our privacy policy is built on the basis of respect for privacy and business ethics. We always strive to maintain and improve security measures to ensure maximum security and safety for customers’ personal information.

We sincerely thank the trust and choice of customers. If you have any problems or feedback related to the privacy policy, please contact us.