French When Does A Question Have To Start With Est-Ce Advanced French – How To Answer The Telephone In French

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Advanced French – How To Answer The Telephone In French

Using the phone in French can be difficult because it is not always easy to understand what is being said. For advanced French speakers, here are some useful tips and common phrases.

1. Answer the phone.

all is the best way to answer a personal call. In an office or business, you might say something like this:

Librairie Bertrand, Christiane à l’appareil. (Bertrand Bookstore, Christiane speaks.)

Banque de Lyons, Client service, Jacques Lambert à l’appareil, Comment puis-je vous aider? (Banque de Lyons, Customer service, Jacques Lambert speaking. How can I help you?)

Clinique dentaire du Dr. Schmidt, hello. (Dr Schmidt’s dental clinic)

Notice how French is used à l’appareil for English “speaking”

2. Introduce yourself, “My name is…”

Bonjour, here is Johanne Ledoux from the Clinique Médicale de la Cité. (Hello, this is Johanne Ledoux, calling from La Cité medical clinic.)

Bonjour, je m’appelle…. (Hello, my name is…)

3. Ask to speak to someone.

Je voudrais parler à Monsieur, Madame…. (I want to talk to …)

J’aimerais parler à Madame Lavigne. (I want to talk to Madame Lavigne.)

4. Affirm yourself. “Speaking”, “It’s him/her”.

C’est moi-mê me.

5. How to ask who is calling someone else.

What about qui? (Who should I ask is calling?)

Don’t say anything Qui appelle? It sounds rude in French.

6. How to state the reason for calling.

C’est au sujet de votre compte en souffrance. (I’m calling about your overdue account.)

Je vous appelle de la part du docteur Gouin. (I am calling on behalf of Dr. Gouin.)

7. Ask the caller to wait. “Stay”, “Hold the line”.

Ne quitez pas. One second.

8. How to stop someone.

Ne quitez pas. Je vous mets en garde.

9. Get a message.

M. Pierre n’est pas là . Voulez-vous laisser un message? (Mr. Pierre is away. Would you like to leave a message?)

Madame Goyer is at the reunion. Je vous transfère dans sa boîte vocale. (Ms Gouin is in a meeting. I’ll transfer you to her voicemail.)

10. Transferring a call.

Ne quitez pas. Je vous transfère.

11. Voice mail messages.

Here is a typical personal voicemail or answering machine message.

Bonjour, vous avez joined la boîte vocale de Jany Pellerin. Unfortunately, je ne peux réponder à votre appel. Leave me a message avec la date et l’heure de votre appel and je vais communicar avec vous dans le plus bref délai.

(Hi, you have voicemail for Jany Pellerin. Unfortunately, I can’t take your call. Leave a message with the date and time of your call and I’ll get back to you shortly.)

Here is an example of a business message:

Vous avez joint le bureau du docteur Colette Mercier. Nos heures de bureau sont de 8 heures à 16 heures du lundi au vendredi. Veuillez me laisser un message et je vous rappelrai dans le plus bref délai. (You have reached the office of Dr. Colette Mercier. Our office is open from 8 am to 4 pm Monday through Friday. Please leave me a message, and I will get back to you shortly.)

12. In the business world, you often deal with phone menus. Here are some common messages:

For service in English, press 1. Pour le service en français, faites le 2. Para comunicarse en castellano, marque el 3.

Pour le département des achats, faites le 2. Pour la comptabilité, tapuis sur le 4. Pour parler avec un agent, faites le 9. Pour entender ce message de nouveau, creates le 0. (For Shopping, press 2. For Accounting, press 4. To speak to an agent, press 9. To hear this message again, press 0.)

Si vous connoisseur le numéro du poste de la personne à qui vous voulez parler, entrez-le maintenant suivi du dièse. Sinon, restez en ligne et on vous répondra sous peu. (If you know the extension of the person you want to talk to, enter it followed by a pound sign. Otherwise, wait and you will be answered immediately.)

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